Privacy Policy

This Privacy Policy explains how Vivatrek (“we”, “our”, “us”) collects, uses, and protects your information when you use our website and services.

1) Information We Collect

• Contact details: name, phone/WhatsApp number, and email address.
• Booking details: selected experience, date/time (if applicable), and any notes you provide (e.g., hotel name for pickup).
• Technical data: device information, browser type, and basic usage data (through analytics/cookies).

2) How We Use Your Information

• To process and confirm your bookings and deliver e-tickets or confirmations.
• To communicate with you regarding your booking, updates, support, or required details.
• To improve our website, user experience, and service quality.
• To prevent fraud, abuse, or unauthorized activity.

3) Sharing Your Information

We may share necessary booking details with trusted local partners and service providers (e.g., tour operators, attraction ticket providers, transportation partners) strictly for fulfilling your booking. We do not sell your personal information.

4) Payments

Payment processing (if available on the website) is handled by trusted payment providers. We do not store full card details on our servers.

5) Cookies & Analytics

We may use cookies and analytics tools to understand website traffic and improve performance. You can control cookies through your browser settings.

6) Data Security

We take reasonable measures to protect your information. However, no method of transmission over the internet is 100% secure.

7) Data Retention

We retain your information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

8) Your Rights

You may request access, correction, or deletion of your personal data where applicable by contacting us.

9) Contact Us

If you have questions about this Privacy Policy, contact us:

Email: Info@yalladubaitour.com

WhatsApp: +971 58 186 5557Last updated: 25 February 2026