At Vivatrek, we aim to provide smooth and transparent booking experiences. This Refund Policy outlines the terms for cancellations, changes, and refunds.
Refund and cancellation terms vary depending on the selected experience, attraction, or tour provider. Please review the specific cancellation policy mentioned on each product page before booking.
Some experiences offer free cancellation within a specified timeframe (e.g., 24–48 hours before the scheduled activity). If eligible, refunds will be processed using the original payment method.
Certain attraction tickets, promotional deals, same-day bookings, and special offers may be non-refundable. These conditions will be clearly stated on the product page.
Failure to attend the scheduled experience without prior notice may result in a full charge with no refund.
Changes to booking dates or guest details may be possible depending on availability and the provider’s policy. Additional charges may apply.
Approved refunds are typically processed within 5–10 business days, depending on your bank or payment provider.
In cases of extreme weather, government restrictions, or unforeseen circumstances beyond our control, alternative arrangements or rescheduling may be offered.
For cancellation requests or assistance, please contact us:
Email: Info@yalladubaitour.com
WhatsApp: +971 58 186 5557Last updated: 25 February 2026